MATTA is waiting from the national airlines (after a meeting held recently) to revert back on the extension of refund due to flight cancellations caused by the outbreak of the Coronavirus situation.
MATTA together with key industry stakeholders had discussions with the Ministry of Tourism Arts and Culture and the Ministry of Health over two days and many pertinent issues ranging from situation containment and crisis management were discussed.
The implementation of the service tax on "Inbound Tour Packages" by travel agents is being postponed to another date to be informed later.
MATTA met with Royal Malaysian Customs Department (with En. Faizulnudin bin Hashim, Timbalan Pengarah, Bahagian CDN, RMCD, and his officers) on 15 February 2019 to seek further clarifications on Sales and Services Tax on Tourism Management Services
An exciting year has come to a close bringing with it momentous change; a new government bringing with it the promise of new opportunities.
Service Tax treatment of self-owned Excursions Bus services which are bundled into tour packages – would this cause the Bus Service and tour package to be subject to Service Tax?
Reply from Royal Malaysian Customs Department on Memorandum on ‘Service Tax Technical Issues for Tour and Travel Industry’ by MATTA.
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In order to improve Members service, MATTA has registered a dedicated line (+603-9221 8855) to facilitate Members on Membership-related issues and enquiries.
Our team will ensure each Members enquiries are prioritised with high service level.
In a span of 42 years, MATTA has grown from the first 30 to now 100 times larger - about 3,200 members. 96% or more than 3,000 of its members are licensed for Inbound. The industry grew because tourism has become a pillar of the Malaysian industry.
In our efforts to improve our services to our Members, kindly be advised that starting 1 July 2017, all payments for Membership applications and renewals can only be made through the MATTA website.
National Dual Training System (SLDN) raising tourism industry's efficiency, productivity and competitiveness.
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Malaysians are a connected lot with 70% of her population or 18 million people using the Internet.
“Having a business means, always reinventing yourself and staying ahead of trends, not just respond to them. It is important to keep up-to-date, because it gives a business owner or manager the possibility to make informed decisions.” -Mohammad Faeez
Like every business on the planet, the airline industry is taking flight into the new generation of business model.
Airlines and airports are now given 30 days to resolve consumer complaints. It also calls for compensation and care due to flight delays exceeding two hours, cancellations and lost or damaged luggage.
Come next year in 2017, the formation of Asean shall mark its 50th year and with it the tourism industry is rolling out the exciting ASEAN@50: Golden Celebration.
Sistem Latihan Dual Nasional (SLDN) or also known as National Dual Training System (NDTS) towards industry driven training and adding value to national human capital workforce.
Travellers are today used to making reservations online. They are spoilt for choice from the many resources available through online
Some of the most talked about agreements recently are the ASEAN Economic Community (AEC) and the Trans-Pacific Partnership Agreement (TPPA).