Search Results (36 matching results found)

Guidelines for Standard Operating Procedures (SOPs) for a Travel Agency Office

21 May 2020

MATTA has prepared guidelines and SOPs for travel agency offices largely based on measures set by the Ministry of Health to help ensure the health and safety of the staff and visitors to a Travel Agency office.

Online Forum - Covid-19 Bread and Butter Series #2: Banking, Finance and Leasing for the Tourism Industry

30 Apr 2020

MATTA had organised “Covid-19 Bread and Butter Series #2: Banking, Finance and Leasing for the Tourism Industry” online forum in collaboration with The Star Media Group.

Online Forum - Covid-19 Bread & Butter Series #1: Protecting The Tourism Workforce

22 Apr 2020

MATTA had organised “Covid-19 Bread and Butter Series #1: Protecting the Tourism Workforce” online forum in collaboration with Star Media Group.

COVID-19: Meeting with The Economic Planning Unit of The Prime Minister's Office and Measures to Stimulate Tourism

8 Apr 2020

MATTA's Honorary Secretary General, Nigel Wong had the pleasure of representing the President and MATTA members in a meeting with the Economic Planning Unit (EPU) of the Prime Minister's Office in Putrajaya.

MATTA Proposals And Press Statements On The Economic Stimulus Package No.2

1 Apr 2020

MATTA has engaged and submitted our proposals on the Economic Stimulus Package No.2 to the government and to the Economic Action Council (EAC)

MATTA COVID-19 Frequently Asked Questions (FAQ) – Employment, Financial Support, Cancellations & Refunds

31 Mar 2020

MATTA has consulted with Legal Counsel on issues related to staff of members company during this difficult period of the COVID 19 and Movement Control Order, in respect to issues such as retrenchment, unpaid leave, cut in salary, amongst others.

Economic Stimulus Package No.2

27 Mar 2020

On Friday, March 27, Prime Minister Tan Sri Muhyiddin Yassin has unveiled an economic stimulus package known as package prihatin or caring package valued at RM250bil that will benefit all Malaysians.

[Bank Negara Malaysia] Additional Measures to Further Support SMEs and Individuals Affected by the COVID-19 Outbreak

27 Mar 2020

Bank Negara Malaysia (BNM) had announced additional measures to support SMEs and individuals.

Tourism Australia Travel Update: COVID-19

27 Mar 2020

Travel Update on COVID-19 from Tourism Australia. With the COVID-19 situation evolving at a rapid pace globally, Tourism Australia is updating the Australia travel alert page as information becomes available.

[Bank Negara Malaysia] Measures to Assist Individuals, SMEs and Corporates Affected by COVID-19

25 Mar 2020

Bank Negara Malaysia (the Bank) on 25 March 2020 had announce a number of regulatory and supervisory measures for SMEs and corporations to manage the impact of the Covid-19 outbreak.

[Financial Institutions] Financial Relief by Malaysian Banking Sector

21 Mar 2020

Several banks in Malaysia have decided to provide leeway for customers to repay their bank loans as the Covid-19 outbreak takes a toll on Malaysians financially.

Deferment Of Travel & Tours Enhancement Course (TTEC)

18 Mar 2020

MATTA received a letter from Ministry of Tourism, Arts and Culture Malaysia, informing TTEC, TTMC and several other courses has been deferred till 30 April 2020

Travel Update : 3 March 2020 COVID-19

6 Mar 2020

Travel Update on COVID-19 from The European Travel Agents' and Tour Operators' Associations (ECTAA) specifically on the situation in Europe

Economic Stimulus Package No.1

27 Feb 2020

The government has introduced Economic Stimulus Packages on 27 February 2020 to ensure economic risks associated with the outbreak are effectively addressed

Travel Update : 25 February 2020 COVID-19

26 Feb 2020

Travel Update on Covid-2019 from The European Travel Agents' and Tour Operators' Associations (ECTAA) specifically on the situation in Italy

Refund Extension By The Airlines

6 Feb 2020

MATTA is waiting from the national airlines (after a meeting held recently) to revert back on the extension of refund due to flight cancellations caused by the outbreak of the Coronavirus situation.

Updates on Coronavirus Outbreak: Meeting with Ministry Of Tourism, Arts And Culture & Ministry Of Health Malaysia

29 Jan 2020

MATTA together with key industry stakeholders had discussions with the Ministry of Tourism Arts and Culture and the Ministry of Health over two days and many pertinent issues ranging from situation containment and crisis management were discussed.

[UPDATED] Sales & Services Tax (SST) On Tourism Management Services: Service Tax On "Inbound Tour Packages"

3 May 2019

The implementation of the service tax on "Inbound Tour Packages" by travel agents is being postponed to another date to be informed later.

[UPDATED] Sales & Services Tax (SST) On Tourism Management Services

22 Feb 2019

MATTA met with Royal Malaysian Customs Department (with En. Faizulnudin bin Hashim, Timbalan Pengarah, Bahagian CDN, RMCD, and his officers) on 15 February 2019 to seek further clarifications on Sales and Services Tax on Tourism Management Services

President's Message - Looking Forward To 2019

17 Dec 2018

An exciting year has come to a close bringing with it momentous change; a new government bringing with it the promise of new opportunities.

[UPDATED] Sales & Service Tax (SST) On Tour And Travel Industry - Excursion Bus Services

28 Nov 2018

Service Tax treatment of self-owned Excursions Bus services which are bundled into tour packages – would this cause the Bus Service and tour package to be subject to Service Tax?

[UPDATED] Sales & Service Tax (SST) On Tour And Travel Industry

31 Oct 2018

Reply from Royal Malaysian Customs Department on Memorandum on ‘Service Tax Technical Issues for Tour and Travel Industry’ by MATTA.

PCI DSS Application web-page link

14 Aug 2018

Click here to apply :

[MEMBER-ONLY] Subscribe To MATTA WhatsApp Broadcast

22 Jan 2018

Stay updated with MATTA latest announcements, upcoming campaigns and industry updates on your mobile.

MATTA Membership Dedicated Line Available

19 Dec 2017

In order to improve Members service, MATTA has registered a dedicated line (+603-9221 8855) to facilitate Members on Membership-related issues and enquiries. Our team will ensure each Members enquiries are prioritised with high service level.