KUALA LUMPUR – The Malaysian Association of Tour and Travel Agents (MATTA) has “taken exception” to a statement attributed to the International Air Transport Association (IATA) that airlines and passengers using Kuala Lumpur International Airport (KLIA) are losing out to other Malaysian airports with lower Passenger Service Charge (PSC) rates.
MATTA President Datuk Tan Kok Liang hit back, “Other international airports in Langkawi, Penang, Senai, Kuching and Kota Kinabalu cannot match KLIA’s standard.
“It would be unfair for passengers to pay KLIA rates when using other airports with lesser facilities.
“There is no discrimination as airlines can choose to operate from any airport or terminal in line with their premium or budget service, and likewise passengers get to enjoy the same options.
“It is only fair for airlines and passengers to pay more for using KLIA and less at klia2, which was designed and built as a low-cost carrier terminal, and even more so for other international airports in the country,” the MATTA President added.