Kuala Lumpur, 12 January 2019 - The Malaysian Association of Tour and Travel Agents (MATTA) reiterates consumers to be vigilant over “cheap travel packages” offered by travel agencies especially online. MATTA President Datuk Tan Kok Liang was commenting on a media report over a travel package scam involving over RM810,000 and affecting some 120 travellers.
Tan said, “There is no such thing as a “free lunch”. If a deal is too good to be true, it probably is. Consumers are advised to practise diligence before signing up for travel packages offered online such as through social media like Facebook, Instagram and WhatsApp. Browse online to check the company legitimacy, trip reviews, track record and get referrals from friends, clients, or relatives on the company.”